Flot-Aire general payment terms: Payment at time of order is placed 100% paid at signing. Lease to Own option of which financing is through Leasing Agency. Payment terms may be different (such as 1st & last down) Lease terms are between leasing agency and customer. Flot-Aire does not approve or disqualify based on credit.
P.O's: Purchase Orders through state and government organizations. 100% net 30 days from shipping. All orders placed must be signed and have a guarantee of payment by the organization.
Cancellation Policy: For orders under $5000. a 10% cancellation fee will apply of the total purchased price. On orders over $5000. a 20% cancellation fee will apply of the total purchase. This is do to larger orders are considered custom and harder to resell.
Shipping Guarantee: Depending on how busy the factory is will determine the time of shipment. We DO NOT guarantee an exact date of shipment, but will strive to build in a timely manner.
Freight Damage: this coincides with the Inspecting the Cooler page to be sent prior to each shipment, Any damage claim must be noted on the delivery ticket that customer will sign. It is at the discretion of Flot-Aire to make repairs on site or ship back to factory for repair. In the event of damage to freight, we do not pay any freight charges for the damage freight and it's replacement product.
Warranty: 1 year on all parts with 5 years on compressor. Labor is a 1 year on PF, FS and FT models. Labor is 30 days on FDS and FSW models. Warranty begins at time of delivery. Replacement parts are shipped free through ground, 3-5 day. There is a charge for faster freight.